Getting an NI number

When you start working in the UK, you'll need a National Insurance (NI) number. NI pays for pensions and health services, and numbers are issued through the Department of Work and Pensions (DWP).

"In six to eight weeks, you'll get your number in the post"

Sorting a NI number can be frustrating.

Call your local council with your postcode and work details to find your local office and make an appointment. Take your passport, a letter confirming you're employed or registered with an agency and two or three other forms of ID. In six to eight weeks, you'll get your number in the post.

See www.inlandrevenue.gov.uk, call your local council for contact info or go to your nearest Job Centre.

If you're having trouble getting through to your local office to make an appointment, try sending an email to london.ninocallcentre@jobcentreplus.gsi.gov.uk, giving your name, address and phone number.

You should then be sent a form to fill in and return via email. They will then contact you by mail with your appointment time and location.

Another useful method is to call 0845-6000 643 — give them your details and they should offer you an appointment time then and there.